Shipping Policy

Shipping options

Configured U.S. checkout rates include Standard shipping, Express shipping, and free Standard shipping over the active threshold where available.

Processing

Orders are reviewed before dispatch. Processing times can vary by item, supplier, stock status, payment review, and sale volume.

Tracking

Tracking information is sent when a carrier scan or fulfillment record is available.

International orders

International shipping requires active Shopify Markets, customs, tax, and duty decisions. Customers may be responsible for import costs unless checkout states otherwise.

Lost or returned packages

Contact support with tracking details if a package is delayed, missing, refused, returned, or addressed incorrectly. Resolution depends on carrier status, shipping country, address accuracy, and fulfillment records.