Shipping policy

Last updated: July 20, 2026

Orders ship from Harimau's fulfillment location in North Carolina, United States. Orders normally require 1–2 business days of processing before carrier acceptance. Available services, prices, taxes, and estimated delivery dates are shown at checkout for the delivery address. Transit estimates begin after the carrier accepts the package and do not include weekends, holidays, customs review, severe weather, or carrier disruption.

United States

Standard tracked shipping: $8 USD, or free for qualifying orders of $70 USD or more; estimated carrier transit is 3–5 business days.
Express shipping: $15 USD; estimated carrier transit is 1–2 business days.

European Union

Harimau ships to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Standard tracked shipping: $30 USD, or free for qualifying orders of $250 USD or more; estimated carrier transit is 6–12 business days.
Express tracked shipping: $55 USD; estimated carrier transit is 2–5 business days.

Duties and import taxes are displayed or collected at checkout when the selected service supports prepaid duties. If checkout states that duties are not prepaid, the recipient is responsible for charges assessed by the destination country before delivery. Customs review can extend delivery beyond the estimate.

Tracking, address changes, and delays

When tracking becomes available, Harimau sends a shipping confirmation and displays the carrier link at Harimau order tracking. Customers can look up an order with the Harimau order number and the email used at checkout. A label-created status means the carrier has not yet recorded its first physical scan.

Contact contact@shopharimau.com immediately if the shipping address is wrong. If tracking has not updated for seven calendar days or a package is marked delivered but cannot be located, contact us so we can open a carrier investigation.